The End

I have been thinking about the past 5 months and what has been achieved through this competition. It seems my videos have taken a different approach in sharing the progress of my project. Why did I choose to include those people involved in launching Process Excellence at Assiniboine Credit Union (ACU)? Because I am so proud of my staff and the work they have completed. I am proud of the departments and employees that worked so hard on their projects and to incorporate the new processes. I am also proud of the ACU leaders that have really provided limitless support in our deployment. Thank you all.

I did not want to talk about the changes and the cultural impact we have made to date in my videos. I wanted to provide a visual and testimonials from those who are making the difference and contributing to ACU’s shift to a culture of continuous improvement. I wanted the staff to be recognized for their accomplishments, to have fun and enjoy sharing their success with the credit union system – within Canada and the United States! Congratulations!

"A good leader inspires people to have confidence in their leader. A great leader inspires people to have confidence in themselves."

Audrey Maeren is my “manager”, but more important she is my “leader”. Audrey provided me with this amazing opportunity to launch a completely new approach to improving the way ACU works and focusing on ensuring the work we do provides value to our members. Audrey has provided me with the training, feedback, coaching, direction and the appropriate space to learn how to “Lead” change. Audrey, my team could not have been as successful without the confidence you have shown in us. You are a great leader and I have been blessed to have worked with you on such an amazing experience. Thank you.

Jodi Chambers
Twitter: @tj5chamb
Regional Finalist – Canada